Here at JW3 we are committed to ensuring that everyone’s visit is enjoyable and rewarding. We want everyone to feel welcome and able to access our full range of facilities and activities.
JW3 is designed to be a fully accessible building for people with physical impairments and disabilities. We have step free access via lifts to all levels of the building, and accessible toilets on every floor. The main entrance to JW3 has level access from the Finchley Road, and our Box Office and Café/Bar have accessible serving points.
Parking is available for Blue Badge holders on a first-come-first-served basis; please call in advance to reserve a space. And if visitors with mobility issues are being driven to JW3 by another driver (including cabs), you can pull into our Lymington Road entrance to be dropped off right by the step-free doors on our lower ground floor.
We have a limited number of spaces for wheelchair users within the JW3 Cinema and Howard Hall, including a raised viewing area for unseated performances (e.g. some music gigs). To ensure we can accommodate you safely and comfortably, wheelchair spaces should be booked in advance in person at our Box Office or by calling the Box Office on 020 7433 8988.
For your convenience, the JW3 Cinema and Howard Hall have an advanced technology hearing loop, just set your hearing aid to Channel T for the full benefits. We also offer films with subtitles – mostly foreign language as well as some Hard of Hearing mainstream films with subtitles.